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AireSpring Terms and Conditions
Rev. 09.01.20


CASH BONUS PROMOTION TERMS AND CONDITIONS 

GENERAL RULES 
The following terms and conditions apply to all cash bonuses.

  • For all products and services, there is a maximum payout of $8,000 per customer, regardless of the number of accounts, locations, or types of services, unless prior written approval is received from AireSpring Special Pricing Dept.
  • A 1-year minimum term is required to qualify for any cash bonus.
  • For the partner to qualify for the bonus, the customer must be credit approved, have the entirety of services ordered activated/turned-up, be current on all bills, have no delinquencies or bad debt, and be in compliance with the terms of their contract for service.
  • Cash bonus payments are made in a single payment within 30 days of the statement closing date, subject to customer account remaining current, of customer’s second month of billing (first full month), except as noted below.
  • All services ordered with Customer Provided Connectivity (CPC) or for Long Distance Services will be split into two equal payments. The second payment will be made within 30 days of the statement closing date of customer’s 13th month of service.
  • If the customer cancels their service, significantly reduces usage or Monthly Recurring Charges (MRC), or is disconnected for nonpayment during or prior to the end of the term, AireSpring reserves the right to charge back to the partner as appropriate a pro-rated portion of the bonus previously issued.
  • Cash bonuses are calculated only on connectivity ports and cloud/voice seats, trunks, and lines. All other MRC and NRC charges are excluded. Exclusions include, but are not limited to, loops, equipment, additional charges, and usage bundles. For Long Distance and LD SIP Trunking orders only, bonuses on the usage portion of Long Distance Services will be calculated as stated in the Long Distance Services Section.
  • Standard retail pricing must be used. Any non-standard special pricing will not qualify for the bonus unless specifically stated in writing from AireSpring.
  • Cash bonuses are for retail business and enterprise accounts only. Wholesale, resale, and non-retail accounts are not eligible for any cash bonus commissions.
  • AireSpring reserves the right to verify that all orders conform to the intent and guidelines of this promotion.
  • Partner must notify AireSpring by email to commissions@airespring.comwithin 3 months after customer start of service date of any cash bonus/commission payment issues or partner will forfeit such bonus. In the event a particular promotion does not provide for full payment upon customer start of service date, then the partner must notify AireSpring within 3 months of scheduled payment date.

CONNECTIVITY 

  • Includes the following services:
    • Managed Connectivity w/QoS
    • MPLS Connectivity
    • Internet Access
    • Managed Failover
    • SD-WAN Connectivity
  • Partner is eligible for a cash bonus on Connectivity Port MRC as follows:

Up to 49 Mb Port 

50 Mb and Above Ports 

1 Year Term: 125% 

1 Year Term: 75% 

2 Year Term: 125% 

2 Year Term: 75% 

3 Year Term: 150% 

3 Year Term: 100% 
  • Broadband, Satellite  and Wireless Connectivity - AireSpring pays a flat 75% SPIFF on 1 to 3-year terms, on all bandwidth speeds and wireless plans.

SD-WAN SERVICES

  • AireSpring partners are eligible for a cash bonus on SD-WAN and Global SD-WAN Services MRC as follows:

1 Year Term: 75%

2 Year Term: 75%

3 Year Term: 100%

 

 

FIREWALL SERVICES

  • AireSpring partners are eligible for a cash bonus on FIREWALL Services MRC as follows:

1 Year Term: 75%

2 Year Term: 75%

3 Year Term: 100%


CLOUD AND VOICE SERVICES 

  • Includes the following services:
    • Cloud Business Phone System
    • AireContact Cloud Contact Center
    • Local SIP Trunking
    • Digital PRI/T1 Handoff
    • Analog Handoff
    • AireVICI
  • Partner is eligible for a cash bonus on Cloud/Voice Seat/Trunk/Line MRC as follows:

1 Year Term: 200%

2 Year Term: 400%

3 Year Term: 600%

IMPORTANT NOTE: Cloud/Voice Bonuses do not apply to any optional features or services including but not limited to automatic Call Recording, AireTXT bundles, AireFAX, and Advanced CRM Integration/Universal Click to Dial.

All Cloud and Voice services ordered with Customer Provided Connectivity (CPC) will be split into two equal payments. The second payment will be made within 45 days of customer’s 13th month of service.

LOCAL PRI/T-1 

  • Partner is eligible for a cash bonus on Connectivity Port MRC as follows:

1 Year Term: 125% 

2 Year Term: 125% 

3 Year Term: 150% 
  • Partner is eligible for a cash bonus on any Voice Services Trunk MRC as follows:

1 Year Term: 200% 

2 Year Term: 400% 

3 Year Term: 600% 

LONG DISTANCE VOICE SERVICES 

  • Long Distance SIP Trunking and AireSpring Network Dedicated Voice Long Distance PRI/T1:
    • Partner is eligible for $1,600 cash bonus (per every $800 in Eligible Usage on the customer’s 2nd month invoice or first full month of billing, whichever is later) with minimum usage commitment term of 12 months or more for Toll Free Services.
    • Partner is eligible for $800 cash bonus (per every $800 in Eligible Usage on the customer’s 2nd month invoice or first full month of billing, whichever is later) with minimum usage commitment term of 12 months or more for Outbound Long Distance and DID Services.
  • Resold Network Dedicated Voice Long Distance PRI/T1:
    • Partner is eligible for a maximum of $400 cash bonus (with a minimum of $800 in Eligible Usage on the customers 2nd month invoice or first full month of billing, whichever is later) with minimum usage commitment term of 12 months or more.
  • All cash bonuses for LD Usage will be split into two equal payments. The second payment will be made within 45 days of customer’s 13th month of service.
  • If customer's average billing for the period of the term agreement was less than $800 per month, a pro-rated chargeback will be applied to partner's commissions.
  • Eligible Usage is defined as 1+/outbound and toll-free long-distance calling (excluding taxes, surcharges, monthly recurring charges, directory assistance, and operator assisted or any other add on charges or fees).
  • Additional 5% residual bonus commission payable (in addition to existing commissions and bonuses) on AireSpring Network Dedicated Voice Long Distance PRI/T1 and Long-Distance SIP Trunking. Bonus is valid on new customer orders only. Bonus applies to 1+/Outbound Interstate Long Distance Standard Blended Rates only.
  • Wholesale LD accounts do not qualify.

 

SPECIAL ADDITIONAL TERMS FOR RENEWALS AND MIGRATIONS 

  • All in-term migrations cannot utilize standard system generated pricing but must have pricing calculated and approved by AireSpring Special Pricing Dept.
  • In order for partner to qualify for renewal/migration cash bonus, partner must be directly involved in signing customer for renewal/migration.
  • Partner must notify AireSpring channel manager or AireSpring account manager, in writing, of their intent to receive renewal/migration cash bonus prior to customer/partner submitting order to AireSpring. Partner may only receive full renewal/migration cash bonus, or a portion thereof, if customer has not or will not receive the full allowable renewal/migration cash bonus amount, including but not limited to, Free Month/s given to Customer for Renewing/Upgrading, Early
  • Termination Penalty (ETL) waivers given to Customer in return for Customer Renewing/Upgrading or any other credit issued to Customer for Renewing/Upgrading.

PARTNER CASH BONUS FOR RENEWAL 

  • The partner can take all Renewal/Migration Cash Bonus or split a portion of the Bonus with the customer. 
  • The Renewal starts at the LATER of:
    • the END of the current term if still in term

OR

  • (if out of term) the date the order is ACCEPTED by AireSpring. 
  • Bonus is paid to partner as per the terms and rules in the Applicable Monthly Promotion.
  • Applicable Monthly Promotion will be based on the date the order is ACCEPTED by AireSpring, even if the renewal start date is at a later date.
  • Renewal orders will be accepted within 6 months of the current contract end of term.
  • No Retroactive Renewals will be accepted (no back dating of start dates).


IN-TERM MIGRATION 

  • Partner Bonus applies as stated above, except for the following: 
  • Renewal Bonus will be calculated based on the NEW contract received, as per the Renewal section above.
  • Renewal Bonus will be reduced by the amount of Un-earned Bonuses previously paid.
  • Un-earned Bonuses are calculated by taking the remaining pro-rated portion of the original contract that is being cancelled/replaced and multiplying that percentage by the bonus previously paid on that contract (see example below).

EXAMPLE: 

 

Q3 SPECIAL POLY PHONE PROMO (ENDS SEPTEMBER 30, 2020)

Sell 100 or more Poly phones in Q3 2020 and you are eligible to earn a $500 Amazon gift card in addition to your normal commission and spiff. Free phones included as part of a 3-year contract count toward the total phones sold. During the months of July, August and September 2020, AirePBX orders submitted to AireSpring that cumulatively total 100 or more Poly phones, can earn a $500 Amazon Gift Card in addition to their normal SPIFF and commission on orders. The award will be based on the grand total of Poly phone orders submitted to AireSpring from July 1, 2020 through September 30, 2020 under an individual agent ID. Orders must be received by midnight Pacific Time September 30, 2020. Qualifying orders are subject to all general AireSpring terms and conditions. For orders to qualify for this promotion, the customer must be credit approved, the order must pass final AireSpring engineering approval, and be submitted to the underlying carrier for service. This is a cumulative promo that will be tallied by agent ID from July 1– September 30, 2020. 

  • Poly phones offered for free under an applicable Airespring promotion will still be counted towards the total for purposes of this promotion.
  • The maximum amount payable under this promotion will be a $500 Amazon Gift Card.  For example, if the total number of eligible Poly phones sold during Q3 2020 is 300, the amount of the Amazon Gift Card will still be $500.  
  • AireSpring reserves the right to verify that all orders conform to the intent and guidelines of this incentive program. In the event a Customer cancels an eligible service prior to the expiration of the contract term, AireSpring reserves the right to charge back Agent all Amazon Gift Card bonuses and any other bonuses paid on a prorated basis. Agent authorizes all charge backs to be deducted from future commissions owed by AireSpring.  In the event there are insufficient commissions to repay AireSpring, Agent will be directly liable for repayment of any such charge backs.

Agents may not pool orders under a single Agent ID code.  Any business found to have been submitted under another Agent ID code than the actual producing Agent will be deemed ineligible.